Privacy Policy

Unique Minds Consulting Effective Date: 2025-08-21

Introduction

At Unique Minds Consulting (“we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain your personal information when you visit our website or use our consulting and counselling services. We are committed to protecting your information in accordance with Canadian privacy laws and the principles of data minimization and security, as championed by OpenAI. Please read this policy carefully to understand our practices.

1. Information We Collect

We collect only what is necessary to provide our services, operate our website, and meet legal requirements. The types of information we may collect include:

Identifiers: Name, email address, phone number, mailing address, and other contact details.
Health Information: Details you provide relevant to your consulting or counselling sessions.
Payment Information: Billing details and transaction records (processed securely through third-party payment processors).
Technical Data: IP address, browser type, operating system, device information, and usage data collected through cookies or similar technologies.

2. How We Use Your Information

We use your personal information to:

Deliver consulting and counselling services you request
Communicate with you regarding appointments, services, or inquiries
Improve our website, services, and user experience
Comply with legal and regulatory obligations
Process payments and manage billing

We adhere to the principles of data minimization, collecting only what is necessary for these purposes.

3. Sharing Your Information

Your information will not be sold or rented. We may share personal information only as follows:

Service Providers: With trusted third parties who assist us in delivering services (e.g., IT support, payment processors), under strict confidentiality obligations.
Legal Requirements: If required by law, regulation, or legal process, or to protect the rights, property, or safety of Unique Minds Consulting, our clients, or others.

All third-party service providers are required to maintain the confidentiality and security of your information.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal and regulatory requirements, and resolve disputes. When information is no longer needed, it is securely deleted or anonymized.

5. Your Rights

Under Canadian law, you have the right to:

Access your personal information held by us
Request corrections to inaccurate or incomplete information
Withdraw your consent for certain uses (subject to legal or contractual restrictions)
Make a complaint to the relevant privacy authority

To exercise any of these rights, please contact us using the information provided below.

6. Security Measures

We take the security of your personal information seriously and apply multiple safeguards, including:

Encryption of sensitive data during transmission and storage
Regular security assessments and monitoring
Strict access controls and staff training

Our security practices are informed by industry standards and OpenAI’s commitment to data protection.

7. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on our website with the effective date. We encourage you to review this policy periodically. We are committed to addressing your privacy concerns promptly and transparently.